Marketing and Retention

A strong internal marketing program that communicates a patient-centered attitude helps create loyalty in already established patients, increases your sales and generates new patient referrals. At HFIG we believe that if one patient leaves your practice with a positive impression, you stand to gain new business through a minimum of four new referrals over the lifetime of that satisfied patient.

Our dual-service new patient marketing and retention system helps deliver a patient-focused marketing system that works all year long. Working with your practice, we develop a custom physician patients retention platform that drives business through your own satisfied patient base. Our goal is to build a successful internal marketing program with a direct focus on service, education and communication with your patients.

Working together with your new marketing program is our team of professional insurance agents - who monitor your insurance contracts and ensure that you retain your census, even if your contract is cancelled from your insurance provider.

A Simpler Patient Retention Plan

Physician Patient Census office staff and Physician likability survey score.

Patient preferred card.

Low income patients are they on the right plan.

Are the Patients on the right plan for medication?

Are the Patients going over their medication benefits?

What patients are having problems with referrals and specialists.

Agents Insurance Retention Team.

Dis-enrollment patient survey letter.
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